• TIME IN BUSINESS: Since 2004
  • HOSTING OPTIONS: Web hosting, reseller web hosting, managed hosting (WordPress hosting and WooCommerce hosting), and cloud hosting
  • CUSTOMER BASE: Over 2,000,000 domains
  • DATABASE: MySQL and PostgreSQL
  • DISK SPACE: 10GB on StartUp Plan, 20GB on GrowBig Plan, 40GB on GoGeek Plan
  • UPTIME: 99.99%

SiteGround Review (Services, Pros & Cons, and Features)

  • TIME IN BUSINESS: Since 2004
  • HOSTING OPTIONS: Web hosting, reseller web hosting, managed hosting (WordPress hosting and WooCommerce hosting), and cloud hosting
  • CUSTOMER BASE: Over 2,000,000 domains
  • DATABASE: MySQL and PostgreSQL
  • DISK SPACE: 10GB on StartUp Plan, 20GB on GrowBig Plan, 40GB on GoGeek Plan
  • UPTIME: 99.99%

Best For

Uptime and speed

Strengths

  • Guaranteed uptime of 99.99%
  • Above-average loading speed - 715 ms
  • Free SSL certificate included on all plans
  • 30-day money-back guarantee
  • Excellent customer service

Weaknesses

  • High renewal prices
  • No free domain name

PRICING PLANS:

StartUp

US$4.99/month

GrowBig

US$7.99/month

GoGeek

US$14.99/month

SiteGround is one of the best hosting providers globally, featured in many lists of top hosting companies. It’s known for the above-average loading speed, guaranteed uptime of 99.99%, and fantastic customer support. SiteGround reviews cover:

✅ All about SiteGround

✅ Key features

✅ Uptime and speed

✅ Customer support and knowledge base

✅ Pricing plans

✅ Pros & cons

✅ SiteGround web hosting reviews and feedback

✅ FAQ

SiteGround Review: What Do I Need to Know About the Company?

SiteGround is a privately-owned Bulgarian web hosting service founded in 2004. Since then, it has been growing steadily. Today, it’s home to more than 2 million domains and employs over 600 people.

Now:

The company offers plenty of services, including web hosting, reseller hosting, WordPress hosting, WooCommerce hosting, and cloud hosting. It has six modern and eco-friendly data centres in total, each located in a different part of the world. There’s one in North America (Iowa), three in Europe (London, Frankfurt, and Eemshaven), one in Asia (Singapore), and one in Australia (Sydney).

SiteGround offers various domain names, and you can register for a new domain while activating a new SiteGround hosting account. The most popular domains are .com (€15.99), .net (€16.99), .org (€16.99), .biz (€16.99), and .info (€20.99).

Siteground.com Key Features

  • Unmetered data transfer
  • Server resources
  • Free CMS installation
  • Free drag & drop Weebly website builder
  • Free email accounts
  • Unlimited sub and parked domains
  • 30-day money-back guarantee
  • Friendly site tools
  • SSD storage
  • Servers on four continents
  • Customized server setup
  • HTTP/2 enabled servers
  • SuperCacher
  • Free CDN with each account
  • Hardware redundancy
  • Unique account isolation
  • Power redundancy
  • The fastest server monitoring
  • Proactive patches
  • Anti-hack system & help
  • Automated daily backup
  • Spam protection
  • 24/7 amazingly fast support via phone, tickets, and chat
  • Free Let’s Encrypt SSL certificates
  • Free shopping card installation
  • Shipping sites to clients
  • Free SSH and SFTP access
  • Managed PHP version (7.4)
  • MySQL and PostgreSQL databases
  • Custom PHP Versions 8.0, 7.4 & 7.3
  • FTP Accounts
  • Many more technologies supported

SiteGround Hosting Review: Uptime and Speed

The uptime of SiteGround is 99.99%, and the speed is 716 ms. By having quite solid speed and uptime, SiteGround is one of the top web hosting companies in Canada. All of SiteGround’s plans come with an SSL certificate, CDN, and email accounts.

SiteGround Review: Support and Knowledge Base

SiteGround’s customer support team is knowledgeable, friendly, and fast. This means that even if there are some issues, they will be quickly handled.

What’s more:

SiteGround Canada has a nearly 100% satisfaction rate in web hosting reviews, and they ascribe that to the customer support system. The team’s core values are to provide expert advice with a friendly and helpful attitude while empowering the client.

SiteGround have two options to help out customers sort out an issue faster:

Self-help

Providing pinned help on every page, smart AI chat robot, and automated solutions.

Live help

Happening through live chat, phone support, and helpdesk tickets.

Overall, SiteGround believes in fast and efficient problem resolution by auto channel recommendation, real quick response time, and 90% resolution at first contact.

Siteground Pricing Plans 

StartUp

This plan is suitable for hosting basic websites that have around 10,000 monthly visits. The monthly cost is US$4.99/month, and the following features are included:

  • One website
  • Unmetred traffic
  • 10GB web space
  • Daily backup
  • Free SiteGround SSL
  • Free SiteGround email
  • Free CDN
  • Managed WordPress
  • Unlimited databases
  • Out-of-the-box caching

GrowBig

At US$7.99/month, the GrowBig plan is ideal for websites with around 25,000 monthly visits. Here’s what it includes in addition to what’s already in the StartUp Plan:

  • Unlimited websites
  • 20GB web space
  • On-demand backup copies
  • Staging (available for WordPress websites)
  • Ultrafast PHP
  • Add collaborators

GoGeek

The most expensive plan that SiteGround offers costs US$14.99 and is recommended for websites with 100,000 monthly visits. The package includes the following extra perks:

  • On-demand backup copies
  • Staging + Git
  • Ultrafast PHP
  • Add collaborators
  • Highest tier of resources
  • White-label clients
  • Priority support

Pros & Cons

Pros:

  • Excellent uptime performance of 99.99%
  • One of the fastest loading speeds – an average of 715 ms
  • No questions asked 30-day money-back guarantee
  • The best customer service in the business
  • Tree SSL certificate in all plans

Cons:

  • High renewal prices on monthly subscriptions
  • Free SiteGround domain not included in the plans, so you have to buy one if you already don’t have one

SiteGround Reviews and User Feedback

There are valuable user reviews that recommend using SiteGround’s services. So, if you’re wondering what the most common SiteGround customer reviews and feedback are, have a look below.

SiteGround reviews on Reddit are unanimous that SiteGround is one of the best web hosting providers out there. Many users are transferring their websites from other web hosting providers to SiteGround because of the uptime and speed the company offers, as well the SiteGround WordPress perks.

There are as many as 8,804 SiteGround reviews on Trustpilot, and about 92% say the company’s services are excellent. The average score is an impressive 4.7 out of 5 stars. Only 5% of the reviews say SiteGround’s services are bad.

SiteGround Alternatives

SiteGround has truly emerged as one of the top web hosting providers globally, exceeding its competitors in both value and performance. However, it might not be the right choice for you. If that’s the case, here are other good alternatives to SiteGround.

Let’s take a look at them:

SiteGround vs BlueHost

Apart from SiteGround, WordPress recommends and supports BlueHost. This provider specializes in Virtual Private Server (VPS) hosting, shared web hosting, and dedicated hosting. When it comes to pricing, BlueHost is cheaper than SiteGround and other hosting providers. The Basic Plan costs $2.95 per month, and it includes 50GB SSD storage, which is a lot more than what SiteGround offers. The Plus and Choice Plus Plans cost $5.45 per month and include unlimited storage.

SiteGround vs HostPapa

SiteGround is a little bit more expensive than HostPapa. HostPapa’s Starter Plan costs $3.95 and offers 100GB SSD storage. The Business Plan costs the same and offers unlimited SSD storage, while the Business Pro Plan costs $12.95 a month and provides more power, performance, and speed as well as enhanced security. However, HostPapa only includes its best features in the higher-priced plans, while SiteGround has its best features in all plans.

SiteGround vs Kinsta

Both SiteGround and Kinsta offer high-quality WordPress hosting and are equally respected in the WordPress community. When it comes to the pricing plans, SiteGround is cheaper and also offers promotional prices. Currently, Kinsta offers 10 pricing plans, the cheapest one of which costs $30 per month. It includes 1 WordPress install, 25,000 monthly visitors, 10GB disk space, free SSL, and free CDN.

Wrap Up

As we can see from the SiteGround reviews, the company’s services are a step further from what many competitors are offering. That’s why most customers are pretty satisfied with SiteGround as a web hosting provider. Without a doubt, SiteGround is one of the top hosting providers in Canada.

FAQ

Is SiteGround legit?

Not only is SiteGround legitimate – it’s one of the best and most recommended hosting companies in the industry. SiteGround is known for its fast performance and equally fast support.

Is SiteGround better than GoDaddy?

Both provide quality service, but SiteGround is more reliable and better rated, as confirmed by the SiteGround reviews.

ABOUT AUTHOR

Having spent 7+ years immersed in content marketing, Anastasija has written on any topic you can think of! The industries and companies she's been a part of have shifted her idea about novelty and new challenges - in Canada and overseas. She always strives to go out of her comfort zone and learn about new topics that grow on her. Tech and AI are among these things. Writing about these two topics, I’ve caught myself passionately learning about all the ways that technology can impact and help humanity. And with changes happening continually, you have to be actively involved to stay up to date.